Terms and conditions

These Terms & Conditions govern the use of the online store available at www.sana-store.com and all purchases made through it. By placing an order, you confirm that you have read and agree to these Terms & Conditions.

1. Seller

The seller is:

EUJUICERS.COM s.r.o.
Na Zlaté stoce 1886/5a
370 05 České Budějovice
Czech Republic
Company ID: 281 01 979
VAT ID: CZ28101979

2. Orders

Orders are placed through the online store interface. The purchase agreement is concluded once the order is confirmed by the seller.

The seller reserves the right to cancel an order in justified cases (e.g. pricing errors or stock issues).

3. Prices & Payment

All prices are listed in EUR and include VAT where applicable.

Available payment methods include:

Credit/debit cards
Online payment gateways

Payment options may vary depending on the delivery country. All payments are processed using secure payment systems.

4. Shipping & Delivery

Shipping costs and delivery times vary depending on the destination country and will be calculated during checkout. Orders in stock ship within 1-2 business days of receiving payment. An email with tracking information will automatically be sent when the order is shipped.

We ship all orders via Fed EX or DHL.

The seller is not responsible for delays caused by customs procedures or courier services.

5. Returns & Refunds

Customers have the right to withdraw from the purchase agreement within 14 days of receiving the goods, in accordance with applicable EU consumer protection regulations.

To exercise this right, the customer must notify the seller of the withdrawal within the 14-day period.

After withdrawing from the purchase agreement, the customer must return the goods to the seller within 14 days from the date of withdrawal.

Returned products must be:

unused,
undamaged,
returned in their original packaging.

The seller will refund all payments received from the customer, including standard delivery costs, within 14 days from the effective withdrawal from the contract. The refund may be withheld until the returned goods are received or until the customer provides proof that the goods have been sent back.