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Sana Smart Bread maker (standard)

The only bread machine with a stainless steel pan. Also includes stainless steel kneaders, glass lids and a digital thermometer.

349.00 
Availability
in stock > 10 pcs
Delivery by 25.3.2024
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Specifications:

large LED display
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also measures the volume of water and milk
switchable between metric and imperial measurements
auto shutoff
touch controls
zero function to deduct container weight
touch to turn on
Uses 3 AAA batteries (not included)
two-year warranty

Technical specifications

Max. load capacity: 5 kg
Power: 3 x 1.5V AAA (not included)
Color: black
Dimensions: 210 x 160 x 19 mm
Weight: 500 g
Material: glass and plastic
Warranty: 2 years
You can download the english manual from www.sanaproducts.com

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Lifelong service free of charge

All service labor needed for the lifetime of the product is free of charge.  Only spare parts need to be purchased.

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Product description

4.8
Rated 15 users
5
4
3
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1
  • 930+ customers purchased
  • 100 % customers recommend
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Sana Smart Bread maker (standard)

The Sana Smart Bread Maker is the result of 20 years experience in bread baking. We have developed a multifunction home bread machine which we feel is the best on the market. This isn't just an empty claim – take a look for yourself at all the things you can do. It is available in three models - basic, standard, and exclusive. The machine itself is the same in all three models - the only difference is the included accessories.

Sana Smart Bread Maker display

Fully adjustable programs

Fully adjustable programs let you bake bread exactly to your liking. Flour of different grains have very specific characteristics and require different baking and rising times. The Sana Smart Breadmaker has 7 different programs. However, they are are all easily adjustable. By editing and saving them, you can create other new programs. The possibilities are endless.

Sana Smart Bread Maker pcb board

Programmable technology

The Sana Smart Breadmaker has two memory chips and its software can be easily updated. This means you can try different programs and save the ones you use the most. The electronic "heart" of the bread maker is produced in Europe and is unlike any other bread machine in the world. Being able to choose your own multiple baking and rising times and temperatures gives you complete flexibility. 

Sana Smart Bread Maker bread pan stainless steel

Unique stainless steel bread pan and kneaders

The Sana Smart Bread Maker standard model comes with a stainless steel bread pan and stainless steel kneaders. Our bread machine is the only one on the market with a stainless steel pan. The pan includes glass lids which keep moisture in, allow lower baking temperatures, and help keep bread from sticking to the uncoated stainless steel. With stainless steel, you can be sure your bread is baked in the safest manner possible.

Sana Smart Bread Maker kneaders stainless steel

Kneaders and automatic batch processing

Some bread makers offer folding kneaders or automatic adding of seeds or nuts. The Sana Smart Bread Maker offers a much simpler solution: high-speed kneading. With high-speed kneading, the dough for your bread will be ready in three minutes. After that you can immediately remove the kneaders from the dough, instead of after the bread has been baked. Do you like seeds or nuts spread on top of the bread? Just sprinkle them on the dough after you remove the kneaders.

Sana Smart Bread Maker bread

Multiphase rising

Multiphase rising allows you set two separate rising times and temperatures. One benefit of this is that you can easily prepare homemade yeast. This is the best yeast you can possibly have - far better than what you'd get at the store. In addition, you save time and energy because you don’t have to preheat the bread maker or set a delayed start.

Versatility of Sana bread maker

Tempeh and Natto

5459-tempeh-cheese

Tempeh is a traditional Indonesian food known for both its health benefits and its unique walnut-mushroom flavor. It is typically made from soybeans, but can also be made from many other foods such as beans, sunflower seeds, peanuts, peas, rice, and wheat. Previously known mainly among vegetarians and vegans, it is now becoming more widespread and popular. It can be found in most health stores, and is gradually beginning to appear in more mainstream supermarkets. Tempeh is available unflavored, as well as marinated, smoked, and pickled.

Home made yogurt

5460-yogurt

Have you ever heard of the term “functional” foods? These are food products which, either naturally or artificially, have been enriched with healthy additives. The most widespread functional food in the world is yogurt which naturally contains probiotic bacterial cultures (Lactobacillus and Bifidobacterium). Because these cultures regulate digestion and help prevent colon cancer, yogurt is considered a superfood which should be eaten daily.

Jam, tea and purees

5461-jam

Most bread machines are able to make jam, but this feature is something most consumers never use. It’s too bad, since it’s so easy to do that most people who’ve tried it never go back to the traditional method of making jam. All you do is put the ingredients into the pan, set the program, start it, and come back later to freshly-prepared jam. The bread maker mixes and cooks the jam for you, and you don’t end up with a stack of dirty pans to clean. This program also can make lard, pig cracklings, jelly, tea, and purees.

Home made bread

5462-sana-bread

There are many reasons for baking bread at home, but the main ones are that you can use your own choice of ingredients and that homemade bread just tastes so much better than store-bought bread. Home-baked bread won’t have any of the chemicals or additives of store bought bread, and it won’t contain the ground remains of old bread like you can find in store-bought bread. Bread made from sourdough starter, instead of from yeast, has better flavor, aroma, and health benefits.

Meat and fish

5463-meat

The Sana Smart Bread is useful not just for baking bread, but as a substitute for a conventional oven. Meat and fish cooked in the Sana Smart Bread Maker are flavorful and juicy, which can’t always be said when using a conventional oven. By using a glass lid with the Smart Bread Maker, the cooking time is shortened and the meat comes out incredibly moist and delicious.

Amasake

5464-amasake

Amasake is a thick and creamy traditional Japanese dessert made from fermented grains. Popular among those who follow a macrobiotic lifestyle, this creamy dessert can be enjoyed by anyone. It doesn’t contain any refined sugars or sweeteners, but gets its sweet taste from the natural fermentation process which breaks down the complex sugars. When you first taste this healthy dessert, you’ll think that someone has put sugar into it, but it really is natural.

Main features

  • Stainless steel bread pan and kneaders
  • Programmable technology
  • Fully adjustable programs
  • Multiphase rising
  • Low-temperature baking
  • Pasteurization
  • Saves time and energy
  • Simple to use
  • Durable

Note: Because the software and programs are constantly being updated, there is no printed manual included in the box.  Click here to download the latest version of the user manual. For recipes and more, download the Sana recipe book here.

*** Not compatible with US 110V power ***

Parameters

Manufacturer
Sana Products
Color
Stainless Steel
Voltage
220-240 volts
Country of origin
EU / China
Material of bread pan / kneaders
stainless steel
Number of programs
7
Number of kneaders
2 pcs
Temperature range
20 - 230 °C
Bread capacity
500 - 1.700 g
Dimensions
30 x 40 x 22,5 cm
Weight
10 kg
Warranty (motor / parts)
24 months
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Product rating

4.8
Rated 15 users
5
4
3
2
1
  • 930+ customers purchased
  • 100 % customers recommend
Write your review
Rating for Sana Smart Bread maker (standard)
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Overall rating
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90%

Superb machine, well made, effective.

  • Stainless Steel pan and paddles
  • Customisable programs
  • Fine control of settings
  • Sturdy
  • Effective
  • Efficient
  • None

My rating is 4,5 stars.

  • The device is robust, but the lid hinge looks precarious. In addition some screws rusted at once. The inside of the machine stains easily and you can no longer clean. Finally missing a complete and well made recipe book: that attached is really too thin.

5

  • 5

Sana Bread maker is workin fine. Video instructions from Sana website were useful at the beginning of the work. we bake bread only and program nr. 4 is our main mode of operation.

  • there is not even a bit of Teflon inside, backing is simple, there are several pre-programmed recipes, instructions can be easily changed, helpdesk is quick, kind and useful, delivery from the Czech Republic to Croatia was within 3 days, I can't remember exactly, but I think the warranty lasts a decent number of years etc.
  • higher price, nothing significant but an unusually short beeping every 1-2 hours after the bread is baked for which we were told that the device should be unplugged after use, the glass lids of the baking dish are good on the one hand, but on the other hand, if the glass , God forbid, it breaks or cracks....perhaps better some other material resistant to temperatures up to, for example, 250 oC, which is transparent and cannot crack like glass

Great !

  • Exactly as i imagined it.
  • What cons?

I'm not familiar with any food makers but from my research I would say Sana Smart Maker Standard is above average and excellent price for its quality.

  • It has 2 mixers, Glass covers and to windows.
  • Mostly, I like the stainless steel bucket.
  • I put my health (avoiding non-stick Teflon) before sticking bread.
  • I did not like the top glass ( though it's a very good idea )
  • since they are (easy) to break if a little careless handling
  • them. could fall in food.
  • Maybe thicker hardened glass or a single SST top cover could replace present glass.

Quite expensive and need to get used to programming, but fantastic healthy, stainless steal bread pan (the only one on the market I found!) and most importantly yummy bread!

  • Kneaders easy to remove
  • Programmable to your requirements
  • Fantastic to have a stainless steel baking tin so no worries about nasty chemicals
  • Looks great
  • Very good customer service
  • Comprehensive instructions online- especially YouTube videos
  • Glass lids seem a little precarious
  • Difficult to remove loaf without pre-greasing and cooling in tin
  • Programmable settings could be overwhelming to bread novices

Very good service , fast delivery considering it was international. No problems. Although I have not tried product out yet ....10/10 so far .

  • 10/10 so far no problems, although I have not tested out product yet...
  • No complaint although product has not been tested out yet .

Top rating--good friendly service, prompt delivery, and an added gift--the stainless steel was not easy to find and I thank Sana for making such a beautiful machine

  • all pros
  • no cons

Some parts of the bread machine were damaged. In consultation with the company, these documents were immediately resent. The delivery was very fast. I am very satisfied with the products. Very solid. definitely worth the money.

  • Some parts of the bread machine were damaged. In consultation with the company, these documents were immediately resent. The delivery was very fast. I am very satisfied with the products. Very solid. definitely worth the money.
  • very fast delevering. Solid products

I purchaed this mainly because of the stainless steel pan, as I couldn't find a stainless steel pan in any other machine.

So far I have used it with whole wheat bread, plus some cinnamon raisin bread. It took me while to play with the settings, as there aren't quick buttons for things like "sweet bread" or "white bread" like in my last bread machine. It is very flexible - you can change just about any setting - but it takes a while to figure out which settings work best.

One thing that I like are the glass lids. When I bake with them, the bread seems moister and I can use a lower temperature. I found that using the glass lids helps the bread not to stick to the stainless steel - just make sure to let the bread cool down before trying to remove it. My first loaf I tried to remove right away and some iof it stuck.

  • Stainless steel pans
  • Very flexible programming
  • Seems very solidly built
  • Can use very low temmperatures - we use it as a small dehydrator too
  • No quick recipe settings
  • Programming can be confusing at first

Great!

  • Excellent!

I did not receive a manual with the bread maker. I've received only some kind of small book with prescriptions for different breads. I would like to receive the manual book- I know there is available manual online, but I want it hard copy- book.

  • good quality. easy to use.
  • 1. big gaps at the joint of the two mixing fingers.
  • 2. When the bread maker finishes and shows how long was off- you cant press any button to leave this- you must switch it straight from the electric contact, otherwise if you press on/off button he machine automatically starts again with the already baked bread in it.

Excellent device I am very pleased thank you very much

  • There are many advantages to ordering from a good quality company
  • There are many advantages to ordering from a good quality company

Discussion

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Are there any lead or
Plastic components used in this machine?
Caitlin Brady , 13.3.2024 16:43 1 reply
Reply
There is no lead, but there is plastic in the clear lid.
Sana Store , 13.3.2024 20:36
Please could you tell me if this bread machine has a gluten free program and also how much would it cost to ship to the Uk? Thanks
Amanda Brown , 6.3.2024 20:01 1 reply
Reply
The Sana Smart Breadmaker doesn't have a dedicated gluten-free program, but every setting is fully programmable. This includes kneading time and speed, rising time and temperature, and baking time and temperature. So you can program it according to your gluten-free recipe.
Shipping to the UK is 35€. Note that VAT is removed, but the UK will add import taxes and freight companies may impose a surcharge for processing import paperwork.
Sana Store , 7.3.2024 10:18
Can you please tell me what size loaf this makes in Lbs. And also if I can purchase a converter to use in the US. Or do you have one for use in the US? Thank you!
Amber Fox , 13.2.2024 21:17 1 reply
Reply
You can make up to a 2-lb loaf. For US models, check www.sanausa.com.
Sana Store , 15.2.2024 08:55
Will you be adapting to make it compatible with US 110V power?
KiLee Fellersen , 3.2.2024 15:11 1 reply
Reply
Yes we hope to have a 110v version before the end of this year.
Sana Store , 5.2.2024 10:27
Hello

Do you ship to Australia?

Many thanks
Cristina
Cristina , 23.1.2024 22:13 1 reply
Reply
It is expensive, but we ship to Australia. The price will be shown on the shipping screen after entering your address informaiton.
Sana Store , 24.1.2024 10:38
Hi, does any part of the breadmaker contain PTFE?
Bethany Walker , 5.1.2024 02:14 1 reply
Reply
The standard and exclusive model do not contain PTFE, as they include an uncoated stainless steel pan and kneaders. The basic model includes an aluminum pan and kneaders with Teflon coating.
Sana Store , 5.1.2024 09:42
Is this available in the US? If not, when will it be?
Lauren Chase , 19.10.2023 22:58 1 reply
Reply
It is available at SanaUSA.com
Sana Store , 20.10.2023 10:29
I’m in the US. Can I change out the cord to fit a 110V American Outlet?
David Toney , 16.9.2023 16:35 1 reply
Reply
If used in the USA, it would require a step-down voltage converter. You can see more information here: https://sanausa.com/products/sana-smart-bread-maker-standard-model-220-volt
Sana Store , 18.9.2023 00:54
Hi! I’m from the US and looking to purchase a bread maker with a stainless steel loaf pan- are these able to be used/shipped to the US? It sounded like one may be in the works to be international?
Sarah , 9.7.2023 17:29 1 reply
Reply
They only operate on 220v power, and are incompatible with US voltage without an expensive step-up voltage converter.
There is a new machine currently being designed for the US market. We hope it will be ready next year.
Sana Store , 10.7.2023 12:00
Can the Sana bread machine with stainless steel pan be used in North America with 120V? Where can I buy it ?
May , 2.6.2023 22:50 1 reply
Reply
The current model only works on 220V and is only available in Europe. A model for the North American market is in development. We hope it will be available late next year.
Sana Store , 3.6.2023 13:31
Hi,

Do you deliver to Canada?

Thank you
Sarah Alcantara , 18.5.2023 16:08 1 reply
Reply
The bread maker will not work on Canadian 110v 50hz power. A version for the North America is in development. It should be ready and available sometime next year.
Sana Store , 18.5.2023 16:14
When will this be available in the US?
Tasha Tindall , 14.5.2023 03:02 1 reply
Reply
We hope the new version will be ready and available next yar.
Sana Store , 14.5.2023 20:16
Hello,
I want to purchase your bread maker.
Will it work in USA?
Does it have gluten free option?

Thanks
Vitalina Krammel , 4.1.2023 23:21 1 reply
Reply
The bread maker will not work on US 110v 50hz power. A version for the USA is in development. The machine is fully programmable, so gluten-free recipes can be programmed.
Sana Store , 5.1.2023 08:58
When will the bread machine with the stainless steel pan be available in the US? How much will it cost in US dollars?
Victoria Ligon , 4.1.2023 03:03 1 reply
Reply
We are hoping a new version will be ready at the end of this year, but don't knopw about pricing.
Sana Store , 4.1.2023 08:39
When will the North American (USA) version be available?

I've been waiting years and desperately want this.

Thank you!
N Shields , 6.12.2022 16:38 1 reply
Reply
Hello. We hope (fingers crossed) that it will be available late 2023 - it's now going to be a completely new version of the machine, but still with the stainless steel pan. Thank you for your patience.
Sana Store , 7.12.2022 16:05
Please can you indicate when stock of the standard Sana breadmaker will be available.
Mrs Weaver , 22.11.2022 23:32 1 reply
Reply
A limited number are now back in stock.
Sana Store , 24.11.2022 11:01
I'm very pleased with the bread maker. Reading other reviews I found some people struggling to take out the bread from stainless steel pan. Well I found very simple and easy way to do it without helping with any spatula or greasing the pan. Just when the bread it's ready (still hot or at least 30 minutes up to 1hr) take the pan out, put it upside down over clean towel and cover it with another towel. After 20-30 minutes the bread will fall down by it self because of the moisture generating from the bread.

For the Sana owners: You can try this method and include it in your video.
Nikolay Prodanov , 17.11.2022 13:53 1 reply
Reply
Thank you for the great tip. We will definitely give it a try.
Sana Store , 17.11.2022 21:31
Do you deliver to new zealand?
Angela Hoe , 24.10.2022 16:20 1 reply
Reply
We only deliver within Europe.
Kind regards.
Sana Store , 24.10.2022 23:16
Do you have a version that will. work in the USA on 120 V, with a north american plug?
Erin Miller , 24.10.2022 14:20 1 reply
Reply
The current model only works on 220V and is only available in Europe. A model for the North American market is in development. We hope it will be available late next year.
Sana Store , 24.10.2022 14:45
Hello,
Are you going to have this available in the U.S. any time soon?
Kate Turner , 23.10.2022 19:07 1 reply
Reply
Hello. This model will not be available, be a new model is in development (with a stainless steel pan) for the USA. We hope it will be ready late next year, but it has been delayed several times already.
Sana Store , 23.10.2022 21:29
Is this product available with different power plugs? e.g., do you offer AU-style power plugs, so it will work in Australia without an adaptor?
eve , 29.9.2022 02:15 1 reply
Reply
The Sana Smart Breadmaker has a standard EU type F plug, so a plug adaptor would be needed.
Sana Store , 29.9.2022 08:37
Is this available for sale is the United States?
Cathy Stern , 12.8.2022 19:59 1 reply
Reply
The bread machine is only available in Europe and is incompatible with US 110v power. A version for the USA is in development with a hopeful release date of 2023.
Sana Store , 13.8.2022 18:55
Dues it have a dough setting
Angela Kouimtzis , 24.7.2022 22:07 1 reply
Reply
It doesn't have a dedicated dough setting, but it is fully programmable. So you can set it to only do kneading and no baking.
Sana Store , 25.7.2022 01:35
When will this be available in Canada
Anne , 7.7.2022 17:23 1 reply
Reply
We hope a version for North America will be available in 2023.
Sana Store , 8.7.2022 09:20
Hello,
Can this be delivered to United States?
Thank you
Ben , 23.6.2022 03:27 1 reply
Reply
The bread machine is only available in Europe and is incompatible with US 110v power. A version for the USA is in development with a hopeful release date of 2023.
Sana Store , 23.6.2022 14:17
When will this be available in the USA?
Cyd , 20.5.2022 14:10 1 reply
Reply
We hope a version for the US market will be available in 2023.
Sana Store , 22.5.2022 22:32
Will the 220v outlets which we have in the US work with your bread machine? If so, can you ship to the US?
T. Tyler , 29.4.2022 22:11 1 reply
Reply
The 220v outlets will work. Just a plug adaptor is needed. However, we are currently unable to ship to the USA.
Sana Store , 1.5.2022 21:06
Can I purchase Sana bread makers in Canada or the US?
Leisha Laird , 10.4.2022 04:42 1 reply
Reply
The bread machine is only available in Europe and is incompatible with North American 110v power. A version for the USA and Canada is in development with a hopeful release date of 2023.
Sana Store , 10.4.2022 22:15
Do you sell the in the us?
J Roberts , 5.4.2022 22:18 1 reply
Reply
The bread machine is only available in Europe and is incompatible with US 110v power. A version for the USA is in development with a hopeful release date of 2023.
Sana Store , 6.4.2022 08:35
Can this machine be used in the United States or is the voltage incompatible? Thank you.
Mary Bryan , 20.3.2022 12:43 1 reply
Reply
It only works on 220v 50hz power. A version for the USA is in development, and hopefully will be available next year.
Sana Store , 20.3.2022 20:02
Do you ship to the US?
Marie-Claire Shaw , 24.1.2022 19:33 1 reply
Reply
The bread machine is only available in Europe and is incompatible with US 110v power. A version for the USA is in development with a hopeful release date of 2023.
Sana Store , 25.1.2022 10:20
Can the stainless bake tin be cleaned in dishwasher?
Ning , 21.1.2022 01:34 1 reply
Reply
No, the bearings in the rotating posts could be adversly affected. It's best to soak the pan in water after baking, and clean it with a sponge or dishtowel.
Sana Store , 21.1.2022 09:03
Hello is this available for the US? Thank you.
Bettsey , 15.1.2022 17:06 1 reply
Reply
The bread machine is only available in Europe and is incompatible with US 110v power. A version for the USA is in development with a hopeful release date of 2023.
Sana Store , 18.1.2022 20:46
When will this be available in the USA?
Emily , 2.1.2022 19:31 1 reply
Reply
The bread machine is only available in Europe and is incompatible with US 110v power. A version for the USA is in development with a hopeful release date of 2023.

Kind regards
Sana Store , 3.1.2022 00:54
Will the Sana Smart bread maker plug into electrical outlets in the USA?
Eric Harrison , 12.12.2021 16:58 1 reply
Reply
No. The Sana Smart Breadmaker only operates on 220v power and is incompatible with US 110v power. A model for the US is in development, with a hope that it will be ready late next year.
Sana Store , 12.12.2021 17:40
Do you not ship to the US??? I tried to order and it just mentioned pick up.
Betty Mitchell , 7.12.2021 14:23 1 reply
Reply
The Sana Smart Breadmaker only runs on 220v 50hz power, and is incompatible with US power. Also, our shipper (TNT/FedEx) discontinued economy international shipping to the USA from Europe, so shipping charges are currently more than the rpice of the bread maker. A new version is in development for North America, with a release in early 2023.
Sana Store , 7.12.2021 14:53
Is this stainless pan bread maker a regular u.s.a.plug ?
Ann , 12.11.2021 19:55 1 reply
Reply
No. The Sana Smart Breadmaker only operates on 220v power and is incompatible with US 110v power. A model for the US is in development, with a hope that it will be ready late next year.
Sana Store , 15.11.2021 10:34
Hi, when can I buy this in the United States?!
theresa blanchard , 11.11.2021 13:36 1 reply
Reply
Hello

This bread machine is not compatible with US 110v power. A model is in development for the USA. We are hoping it will be ready late next year.
Sana Store , 11.11.2021 14:13
Do you ship to the United States yet?
David Myers , 17.10.2021 19:18
Reply
Is your Sana Smart Bread Maker available in the U.S.A.? If yes, where can I purchase it? Thank you.
Lisa Meehan , 6.9.2021 01:04 1 reply
Reply
The Sana Smart Bread Maker is incompatible with US 110v 50hz power. A new version for the USA is in development, and hopefully will be available next year.
Sana Store , 6.9.2021 13:27
Hi Sana Store,

I live in NY, USA and I would love to buy the Sana Smart Bread Maker. While USA/Canada is listed under the "Country of Delivery" drop down menu during checkout, the only option under the "Billing and Shipping" tab is "personal pickup/own transport" (to an address in the Czech Republic) which is not something I can do (I'm sure I'm not the only one). When will shipping to the USA be available?

Sincerely,

Ellen
Ellen , 29.8.2021 20:07 1 reply
Reply
Hello

We are unable to ship to the USA as our products only work on 220v 50hz power and are incompatible with US 110v 60hz power. Also, our shipper (TNT/FedEx) suspended economy international shipping from central Europe, so shipping costs are exorbitant.

A new model if the bread machine is in development for the US market, and we hope it will be available next year.


Sana Store , 29.8.2021 23:44
Hello,

I am located in Australia, do you have stockists here? I love that your bread machine has a stainless steel pan as I avoid using non-stick for my family.

Kind regards
Natasa , 27.8.2021 14:27 1 reply
Reply
Unfortunately we don't have distribution outside of Europe at this time.
Sana Store , 27.8.2021 14:29
Do you have products that are not made in China, but in Europe?
Robin Molnar , 12.8.2021 22:20 1 reply
Reply
The Sana bread maker case is made in China, and the electronics are made and assembled in Europe.

All Sana juicers are made in South Korea.
Sana Store , 13.8.2021 09:46
Hello,
Do you have a US version of your stainless pan bread maker?
Bev B , 1.8.2021 21:27 1 reply
Reply
Npt at this time. A new model of bread maker for the USA is in development, and hopefully will be available next year.
Sana Store , 2.8.2021 01:11
Hi, does the bread maker come in both 110V/220V option so I can use it in USA?
Kelly , 24.7.2021 05:00 1 reply
Reply
This model is incompatible with US 110v 50hz power. A new version for the USA is in development, and hopefully will be available next year.


Sana Store , 25.7.2021 23:57
Are these available for purchase in the USA?
Sophie Grundy , 24.7.2021 02:20 1 reply
Reply
This model is incompatible with US 110v 50hz power. A new version for the USA is in development, and hopefully will be available next year.

Sana Store , 25.7.2021 23:59
Will this be available in the USA?
Judy Goldsberry , 23.3.2021 02:48 1 reply
Reply
A US version is in development, with release hopefully next year.
Sana Store , 23.3.2021 09:54
Do you have a model that will work in the US?
Kevin Allmer , 16.3.2021 03:33 1 reply
Reply
There is a model in development with a hopeful release od 2022.
Sana Store , 16.3.2021 09:37
Hello,
Is this breadmaker available with North American voltage (120V)? Also, do you ship to the USA (Portland, OR)? If yes, what is the approximate shipping cost?

Thanks,
Vladimir
Vladimir Safonov , 22.1.2021 03:17 1 reply
Reply
The Sana Smart breadmaker isn't compatible with US 110v power. A new model is being developed for the USA and hopefully will be avaialble by the end of the year.
Sana Store , 22.1.2021 10:27
Hi there, I am wondering if this can or will be made available in the USA?
Riva Martin , 10.1.2021 20:49 1 reply
Reply
Hello

The Sana Smart breadmaker isn't compatible with US 110v power. A new model is being developed for the USA and hopefully will be avaialble by the end of the year.
Sana Store , 11.1.2021 09:46
Hello. I live in the US. Will you ship to me and does the plug for bread machine work for US? Thank you.
Megan Tarone , 3.1.2021 19:00 2 replies
Reply
Hello
We do not ship to the US, as the rbead maker isn't compatible with US voltage. A new model is in development for the US market which should be available early next year.
Sana Store , 4.1.2021 09:37
The Sana Smart breadmaker isn't compatible with US 110v power. A new model is being developed for the USA and hopefully will be avaialble by the end of the year.
Sana Store , 4.1.2021 13:37
When will this product be available in Canada?
Could I become a distributor?

Thank you
Elaine , 26.12.2020 19:10 1 reply
Reply
Hi Elaine
A North American 110v 60Hz version should be available in about a year. Most likely there will be a North American distributor who handles the US and Canada.
Sana Store , 28.12.2020 10:15
Do you have a USA model of Stainless Pan Bread Maker?
Bill Morin , 19.12.2020 03:05 1 reply
Reply
There is a model in development for the US market. We hope it will be available in about a year.
Sana Store , 21.12.2020 10:21
Do you deliver to new zealand?
Renee Jones , 17.12.2020 08:26 1 reply
Reply
We don't deliver to New Zealand at this time, as our carrier (TNT/FedEx) has temporarily suspended economy international shipping.
Sana Store , 17.12.2020 09:07
When will this be available in the US?
Gaius Gracchus , 14.12.2020 02:58 1 reply
Reply
We hope a US version will be available late next year.
Sana Store , 14.12.2020 10:19
Does the break maker have any non-stick coating? Is it all untreated stainless steel?
Lisa Powers , 28.11.2020 03:10 1 reply
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There are no coatings at all on the pan.
Sana Store , 30.11.2020 12:26
Can I purchase if I live in the US?
David Bass , 27.11.2020 07:02 1 reply
Reply
The current model of bread maker doesn't operate on US 110v 60hz power. A new model is in development for North American voltage and hopefully will be ready in about a year.
Sana Store , 27.11.2020 09:23
Can you ship to the United States? Will your product work on our power grid?
Beatriz , 23.11.2020 04:24 1 reply
Reply
The Sana Smart Bread Maker operates on 220v 50hz pwoer. A new model for North America is currently in development and hopefully will be ready in late 2021.

Best regards
Sana Store , 23.11.2020 09:06
Can this bread maker by sold to and work in Canada (electricity and plug compatible?) and if so can it be shipped to Vancouver and what would the cost be?
Thank you.
Carolyn Koivisto , 12.11.2020 17:40 1 reply
Reply
The Sana Smart bread maker is only compatible with 220v 50hz electrical systems. We are hoping for the North American model to be available by the end of next year.
Sana Store , 13.11.2020 08:07
Available in USA?
S. Timmons , 26.10.2020 20:48 1 reply
Reply
It isn't available in the USA. We are working on a model with US compatibility and hope to have it available at the end of next year.
Sana Store , 27.10.2020 09:50
when will you have a US version for sale?
Robw , 13.10.2020 23:05 1 reply
Reply
We hope to have it available at the end of next year.
Sana Store , 14.10.2020 10:51
Do you ship to Australia? Or is there any way to buy it from Australia?
Anitha , 30.9.2020 13:12 1 reply
Reply
Unfortunately we don't ship to Australia at this time. Our international shipper (TNT) recently discontinued economy international shipping. We hope to have a distributor there for our next model.
Sana Store , 30.9.2020 13:19
Do you ship to the USA and is the plug on our voltage?
Elaine M. , 13.9.2020 21:06 1 reply
Reply
We don't ship to the USA as it only operates on 220v 50 hz
Sana Store , 14.9.2020 11:15
Do you ship to the US?
ken preston , 13.9.2020 20:39 1 reply
Reply
Unfortunately the bread maker is incompatible with US electrical power, as it operates on 220v. We are working on a model for the USA and hope it will be available at the end of next year.
Sana Store , 15.9.2020 11:32
Hello, our bread maker has just arrived! But we did not get any glass plates with it and no instruction manual. Could you please advise? Thanks
Christine Dawson , 8.9.2020 18:02 1 reply
Reply
Hi Christine

We will send out the glass lids right away.
As is written in the product description, the bread maker doesn't include a printed manual since the programs are constantly being updated. The most current version can be downloaded here: https://www.sana-store.com/admin-data/storage/get/25-sana_breadmaker_en_min.pdf
Best regards
Sana Store , 9.9.2020 10:54
When will the Sana Bread machine be available in the US or in Canada?
Susan Yorke , 7.9.2020 12:44 1 reply
Reply
The current model will not be available, but we are working on a new model. We hope to have it available by the end of next year.
Sana Store , 7.9.2020 15:41
Will this product be available for North America? If so, how will the model be different and what information is there regarding it's availability?
Ron Erese , 3.9.2020 04:01 1 reply
Reply
It's been a slow process. Originally we tried to adapt our existing bread maker to US voltage, but we found it couldn't keep a consistent enough temperature. The new model has been in development for over a year now, and we hope it will be available by the end of next year. It will have the stainless steel pan, but also a new interface that will be much simpler to use.
Sana Store , 3.9.2020 09:36
Where can I purchase this bread machine in the U.S.?
Jill Wachter , 21.8.2020 03:29 1 reply
Reply
Unfortunately the bread maker is incompatible with US electrical power, as it operates on 220v. We are working on a model for the USA and hope it will be available at the end of next year.

Best regards
Sana Store , 21.8.2020 09:01
Hi, can I buy Sana stainless steel bread maker in USA?
Saadat , 17.8.2020 05:43 1 reply
Reply
It currently isn't available in the USA, as it operates on 220v power.
We hope to have a US model next year.
Sana Store , 17.8.2020 11:31
Hi, will you ever make bread machines to sell within the United States?
Ellen , 15.8.2020 08:39 1 reply
Reply
We are working on a model for North America and hope it will be ready by the end of next year.
Sana Store , 17.8.2020 11:32
Do you ship this product to toronto, ca?
hayda tahiro , 14.8.2020 16:47 1 reply
Reply
Currently we don't offer shipping to North America, as our shipper recently discontinued economy international shipping. Also the breadmaker operates at 220v power.
We hope to have a model available in North America by the end of next year.
Sana Store , 17.8.2020 11:33
Are you going to offer pre-orders for the North American model and will it have the option for me to change between imperial and metric units?
Jacob R , 24.7.2020 18:25 1 reply
Reply
Hello

We don't have pre-orders yet, as the model is still in development. We plan to have the option to switch between imperial andmetric.

Best regards
Sana Store , 28.7.2020 11:09
Can this product run using a UK plug?
A Seear , 16.7.2020 11:12 1 reply
Reply
Yes. It comes with the Euro type-E plug, but it's the same voltage and hertz so only a plug adaptor is needed.

Sana Store , 17.7.2020 10:36
Can I know stainless steel grade of this?
Do you ship it to Canada for free?
Do you sell this bread maker on Amazon?
Thank you.
Joy Lee , 7.7.2020 07:20 1 reply
Reply
The pan is made from 304 food-grade stainless steel (18/8).
We don't ship to Canada, as it is designed to operate on 220v 50hz power. It is not available on Amazon. We are hoping to have a North American version available next year.
Sana Store , 7.7.2020 14:17
Can this be used in the U.S.? We have 110 electrical I am only willing to buy a bread maker that has stainless steel pan and kneaders like this one. Thank you
Susan Swanson , 4.7.2020 21:38 1 reply
Reply
THe Sana bread maker only works with 220v power. We hope to have a US version available in a year.
Sana Store , 7.7.2020 14:27
Hi

I have a few questions about the Sana Bread Maker:

1- Can you bake Gluten Free bread? Do you have a specific program for gluten free bread?
2-Can you bake Sourdough bread?
3-Can you make Pizza dough?
4- Can you bake Scones?

Thanks

Nuno
Nuno , 29.6.2020 11:36 1 reply
Reply
Hello

The Sana Bread Maker doesn't have specific programs for these items. It is designed for the user to enter and store their own programs according to their favorites recipes. There are 7 slots for programs, and parameters can be adjusted including kneading time and speed, 2 rise times and temperatures, preheat time and temperature, and 3 bake times and temperatures.
Sana Store , 29.6.2020 11:57
Hi, I’m in love with your products. The problem is I’m in the US and I’ve just read on another website that you don’t make your products in the same electrical units that I need. But also read you will in 2020. It doesn’t appear you are atm. When can I expect this? We desperately need these kitchen appliances in the US. Thank you!
Malissa Doyle , 25.6.2020 06:32 1 reply
Reply
Hi Malissa

We are working on a new model of bread maker which we hope to have ready next year. The interface programming is taking longer than expected. This model will be compatible with North American power.
Sana Store , 25.6.2020 10:48
Hello,
I just bought your bread maker Sana Standard .
I have a question about" Important safeguards"
(page 2 of the Instruction manual)
It is said :"Before baking do not forget to cure the heat element inside
the bread maker ... program No4 15mn 180°C ...."
I don't really understand why and
is it absolutely neccessary to do this before each baking ?
Thanks in advance for your answer .BR
DO ba , 20.6.2020 15:16 1 reply
Reply
Hello

The factory puts a temporary coating on the heat element. Curing the heat element just burns off any residue before your first baking. It only needs to be done once, before using the bread machine for the first time.
Sana Store , 22.6.2020 12:34
Hi - if I order the bread maker for delivery to the United Kingdom, will it come with a UK plug or an EU plug? Thanks.
Joseph , 11.6.2020 16:10 1 reply
Reply
Hello. It will come with an EU plug.
Sana Store , 12.6.2020 09:11
Hello
Is it possible to make bread using yeast? I can't see it in the recipe book.
Thank you.
Anne Game , 6.6.2020 20:26 1 reply
Reply
Yes. Just follow the instructions of your favorite recipe, and program the settings into the smart bread maker (rise time and temperature, bake time and temperature).
You can also see a recipe here: https://www.youtube.com/watch?v=Qt3VlebC9Qw
Note that this recipe uses homemade yeast, so be sure to omit the second rising phase as noted in the video.
Sana Store , 8.6.2020 09:08
is there a knead only function. For some bread types, I prefer to do the actual baking in my oven
Linda Jenkins , 6.6.2020 03:37 1 reply
Reply
Yes. Just program the knead time and speed, and set the rising and baking phases to OFF or to zero minutes.
Sana Store , 8.6.2020 09:10
Would you please make a mailing list for those of us in the USA would might be interested in your product if it becomes available in the USA? Thank you.
Joann Krupowicz , 4.6.2020 22:35 1 reply
Reply
Hi Joann
We don't have a mailing list, but we will update our Facebook page Sana Products as we have more information. We are still hoping for next year.
Take care
Sana Store , 5.6.2020 09:50
Is your machine's electrical USA compatible?
Rupa , 17.5.2020 19:00 1 reply
Reply
No. Our bread maker operates on 220V 50hz power.
We are working on a model for 110v systems.
Sana Store , 18.5.2020 09:32
I saw that you had mentioned that a Stepup transformer is needed for the bread maker to be used in the USA (110V to 220V). Is a frequency convertor from 60hz to 50hz needed as well? Will the bread maker work on 60hz without damage to the breadmaker?
Andy , 16.5.2020 09:01 1 reply
Reply
A frequency converter is not needed. The different frequency only affects the speed of the kneading, and then only by a small amount.
Sana Store , 18.5.2020 09:31
Will it work in USA,110V
USA plug?
Tamas szabo , 15.5.2020 00:08 1 reply
Reply
No. It operates on 230V 50Hz power. It would require a step-up voltage transformer of minimum 1000 watt capacity. They cost around $90.
Sana Store , 15.5.2020 10:57
Hi,

Is teflon used in sana products?
Jim , 12.5.2020 20:01 1 reply
Reply
Teflon is used only in the basic model. The standard and exclusive models are stainless steel without coatings on both the pan and kneaders.
Sana Store , 13.5.2020 10:46
When will the Sana Bread Machine be available for purchase in the U.S.?
J Wachter , 4.5.2020 03:07 1 reply
Reply
We have a new version for the US market in the works. Qe hope it will be available for sale in the USA next year.
Sana Store , 4.5.2020 11:02
Will this work in the United States with a voltage of 120v and 60hz?
Greg Sulocha , 4.5.2020 02:55 1 reply
Reply
It would require a step-up voltage transformer of minimum 1000 watt capascity. They cost around $90.
Sana Store , 4.5.2020 11:02
What voltage is it? Freight to Western Australia cost?
Thanks.
Rob. S , 30.4.2020 05:11 1 reply
Reply
It is 220V 50Hz
Freight to Australia is 130€, although the cost of the machine is reduced by 53€ due to EU taxes deducted.
Sana Store , 30.4.2020 12:25
Hello. I'm very interested in purchasing your product. First, is it available to be shipped to the USA? Secondly, can you tell me more about its country of origin/where it is produced. I see that it lists EU/China. How is the manufacturing process distributed. Thanks so much!
Chuck Meyers , 24.4.2020 19:43 1 reply
Reply
Unfortunately the Sana Smart breadmaker is only available in Europe for now, due to voltage differences. We are working on a new model for the USA which we hope to have available next year.

The main body is manufactured in China. The stainless steel components are made in Europe.
Sana Store , 27.4.2020 10:31
I would like to purchase one of your machines for use here in the USA. The stainless steel cook surface and paddles you use in your machine make this the only bread machine I have considered. When do you expect to release a model to the American market?
Thank you.
Lilia VanSlambrouck , 16.4.2020 07:19 1 reply
Reply
We hope to have a model available in the USA early next year
Sana Store , 16.4.2020 10:56
Is this bread machine ptfe, BPA and Teflon free? Also, is it available to be shipped to the United Staes?

Thank you
C. Messina
Catherine Messina , 15.4.2020 18:44 1 reply
Reply
Yes, it is free of all of the above. And the stainless steel has no coatings at all.

Unfortunately it won't function on US 110V power. We hope to have a US model next year.
Sana Store , 16.4.2020 09:53
I am interested in buying a SANA bread maker but I live in the US. Where can I obtain one? Also can it be used with the US electrical system or it's only good for Europe. Please answer
Audrey Bruell , 12.4.2020 07:43 1 reply
Reply
Unfortunately the Sana Smart breadmaker is only available in Europe for now, due to voltage differences. We are working on a new model for the USA which we hope to have available next year.
Sana Store , 13.4.2020 22:44
Hi, Can this bread maker is used in U.S.A? And can you ship to U.S.A? Thanks, -Helen
Helen He , 11.4.2020 08:15 1 reply
Reply
We are currently in the prototype stage of a new model for the US market which we expect to have available next year.
It's possible to import the current machine to Europe and many customers have done this, but it's not something we generally recommend due to the following factors:

1) An expensive (apprx. $90) step up voltage transfermer is needed to operate it on US 110V
2) Shipping is pricey
3) No service centers in the USA

Best regards
Sana Store , 13.4.2020 22:45
Will this bread maker come in U.S voltage/plug compatible with our electrical system here?
Elvira , 10.4.2020 06:02 1 reply
Reply
Unfortunately the Sana Smart breadmaker is only available in Europe for now, due to voltage differences. We are working on a new model for the USA which we hope to have available next year.
Sana Store , 13.4.2020 22:44
For this bread maker, I see the option online to choose EU version for US and Canada (F Plug 230V) - does that mean a US version exists and can be used in the US, or no, based on prior discussions from March 2020? Also, I tried to purchase this today, and my US credit cards aren't accepted - tried Visa CC and MasterCard Debit/CC. Thanks!
Lori , 5.4.2020 20:00 1 reply
Reply
Hi Lori

I replied directly to your email address. We're hoping to have it available early next year.

Best regards
Sana Store , 5.4.2020 22:30
what is the power requirements
Tim , 3.4.2020 18:45 1 reply
Reply
230V 50 Hz.

Although the hertz will only slughtly affect the rotation of the kneaders.
Sana Store , 3.4.2020 20:38
when can I buy this in USA? is it 2 lbs?
Lee , 30.3.2020 23:30 1 reply
Reply
We hope to have a version available in the USA early next year :)
Sana Store , 31.3.2020 09:50
how to pay wire transfer
Melina Lee , 30.3.2020 06:09 1 reply
Reply
At checkout, you can choose bank transfer as a payment option.
Sana Store , 31.3.2020 09:45
Can this bread maker be delivered to Hong Kong?
J Kan , 28.3.2020 18:40 1 reply
Reply
Unfortunately we don't deliver to Hong Kong at this time.
Sana Store , 31.3.2020 09:51
I live in the U.S. I heard you will be making a bread machine with stainless steel pan and kneaders. When will it be available for sale?

Thank you!
Monica P , 27.3.2020 17:30 1 reply
Reply
We hope sometime early next year.
Sana Store , 31.3.2020 09:47
Is it possible to purchase this for use in the United States?
Oriana McGee , 22.3.2020 20:29 1 reply
Reply
Unfortunately the Sana Smart breadmaker is only available in Europe for now, due to voltage differences. We are working on a new model for the USA which we hope to have available next year.
Sana Store , 23.3.2020 09:22
Good morning,
I live in the US but I’ve been wanting one of your stainless steel bread machines for a long time. Do you have plans to make one we can get and use here? Or any advise on how to get one from Europe?

Thank you so much,
Laurie Alvarez
Laurie Alvarez , 19.3.2020 17:41 1 reply
Reply
Hi Laurie

We are currently in the prototype stage of a new model for the US market which we expect to have available next year.
It's possible to import the current machine to Europe and many customers have done this, but it's not somethign we generally recommend due to the following factors:

1) An expensive (apprx. $90) step up voltage transfermer is needed to operate it on US 110V
2) Shipping is pricey
3) No service centers in the USA

Best regards

Daniel
Sana Store , 20.3.2020 09:03
Hi. I live in the USA. Any way I can purchase this? Thanks.
Yash , 19.3.2020 02:09 1 reply
Reply
Unfortunately the Sana Smart breadmaker is only available in Europe for now, due to voltage differences. We are working on a new model for the USA which we hope to have available next year.
Sana Store , 19.3.2020 08:44
Will this be available in the United States?
Cindy Chung , 16.3.2020 16:46 1 reply
Reply
We have a new model in development for the USA which we hope to have available early next year.

The current model only operates on 220V power.
Sana Store , 17.3.2020 01:05
Is this bread machine available in the USA? I like the stainless steel pan. There are a lot of people in the USA who are wanting this! Thanks
Gina McKee , 15.3.2020 23:36 1 reply
Reply
Unfortunately the Sana Smart breadmaker is only available in Europe for now, due to voltage differences. We are working on a new model for the USA which we hope to have available next year.
Sana Store , 16.3.2020 09:12
WILL THIS BREAD MACHINE BE MADE AVAILABLE FOR THE UNITED STATES?
LAURIE LEDUC , 15.3.2020 19:23 1 reply
Reply
This particular model will not be availbe for the USA. We are working on a new model which will be compatible with US voltage. We hope it will be ready early next year.
Sana Store , 16.3.2020 09:13
Can this machine be used in the US with our electric supply?
Jan Uetrecht , 11.3.2020 17:40 1 reply
Reply
Only with a step up transformer with a capacity of 1500 watts.

It operates on 220V power and US is mainly on 110V.
Sana Store , 13.3.2020 09:17
Can you use this bread maker in the USA
Michele , 11.3.2020 01:42 1 reply
Reply
Hi Michele

The Sana bread maker only operates on 220V 50 Hz electricity. Most houses in the USA are wired only for 110V 60 Hz. Some customers have ordered it and purchased a step-up voltage transformer in the USA. But we don't recommend it because of the lack of servie centers in the USA, and the high shipping costs.

We have a model in development that we hope to have available early next year in the USA.
Sana Store , 11.3.2020 10:11
Is there a gluten setting for making gluten-free breads? Thank you.
Jeanette Broderick , 6.3.2020 18:52 1 reply
Reply
There isn't a pre-programmed setting for gluten-free bread. But it is a fully-programmable machine, so you can set whatever parameters you need into one of the programs. It will store it for you there as a preset program. Typically a gluten-free cycle omits the second rise, so you would just program the mix cycle time (approx 5 minutes), rise time and temperature, and bake time and temperature according to your recipe.
Sana Store , 10.3.2020 10:12
I see rumors that you will be releasing a north american model this year? If this is true, when do you expect it to become available?
Anthony Morgan , 3.3.2020 22:48 1 reply
Reply
We hope to have it ready by the end of the year. A lot of it will depend on the time needed for North American approval and certification.
Sana Store , 4.3.2020 09:44
Hi. I would like to check what is the return policy if the machine is defective as I would like to ship to Singapore.
Also many reviews mentioned about difficulty in removing the bread even when it cools down. I believe Sana store would have tested this part, any advice to overcome this issue?
Jean Toh , 29.2.2020 14:08 1 reply
Reply
Hello Jean

If the machine has a defect, we would replace it or refund your money, and we pay for return shipping. We also have a 14-day trial period, where it can be returned for any reason. However in that case the customer is responsible for return shipping, so it might not be too practical from Singapore.
We advise to keep the glass lids on after baking and allowing the loaf to completely cool down. Keeping the glass lids on keeps moisture in the bread (and also allows for lower baking temperatures), which helps in removing the loaf. It really depends on the type of flour used, as some flours like 100% whole grain are naturally stickier than others.
Sana Store , 2.3.2020 09:09
can I make gluten free bread in your machines.
Susan Brindle , 27.2.2020 17:04 1 reply
Reply
There isn't a pre-programmed setting for gluten-free bread. But it is a fully-programmable machine, so you can set whatever parameters you need into one of the programs. It will store it for you there as a preset program. Typically a gluten-free cycle omits the second rise, so you would just program the mix cycle time (approx 5 minutes), rise time and temperature, and bake time and temperature according to your recipe.
Sana Store , 28.2.2020 09:04
Is there any adapter to 110 V. for the US that is recommended? what are the electrical specifications? besides volts lets say amperes? ohms?
juan Alarcon , 26.2.2020 20:47 1 reply
Reply
Hello

We generally recommend a step-up voltage converter rated at 1500 watts. The bread maker uses 500 watts, and a convehttps://www.amazon.com/1500-Voltage-Converter-Transformer-LiteFuze/dp/B0821WMDPV/ref=sr_1_2_sspa?keywords=step+up+voltage&qid=1582790414&sr=8-2-spons&psc=1&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUEyQkNVMEVGWkYzVDBHJmVuY3J5cHRlZElkPUEwODM1OTkwVFNGUElSQ1Q5VUdMJmVuY3J5cHRlZEFkSWQ9QTAwNzg2Nzg0R08xMFgzVFVJMU8md2lkZ2V0TmFtZT1zcF9hdGYmYWN0aW9uPWNsaWNrUmVkaXJlY3QmZG9Ob3RMb2dDbGljaz10cnVlrter rated 3X more is the safest bet. Something like this should suffice:
Sana Store , 27.2.2020 09:03
I am so very interested in your bread machine due to the use of stainless pan. Is it or will this brand ever be available for purchase in the US?
Cindy headley , 26.2.2020 06:15 1 reply
Reply
Hi Cindy

We are wroking on a model for the US with a stainless steel pan, which we hope will be available around the end of this year.

Have a nice day
Sana Store , 26.2.2020 09:05
Do you ship your sana stainless steel bread maker to Canada?
Thanks!
Cornelia , 17.2.2020 23:01 1 reply
Reply
Hello, it's possible but we don't recommend it due to:

1) Voltage incompatability - you would need a strong voltage converter

2) High trans-atlantic shipping costs

3) No North American service centers

We are working on the next generation model, and hope to have it avaialble in both 110V and 230V versions next year.

Thank you
Sana Store , 18.2.2020 09:15
Can the voltage work in Australia 240volts
Can I use a voltage converter?
Ivan Majstorovic , 8.2.2020 23:09 1 reply
Reply
Hello
240V is within the specified range of the machine (220-240). You would only need a plug outlet adaptor.
Sana Store , 10.2.2020 11:20
Are your products available for United States?
Peggy , 6.2.2020 17:25 1 reply
Reply
At the moment, are products are exclusive to Europe. We do sometimes ship our oil extractor (which reequires no power) to the USA. Also, many people have ordered our bread machine, and they use a step-up voltasge transformer. But we don't recommend this, as shipping is high and there are no service centers in the USA.
We have a new model of bread machine in development, and hope to have it available in the USA within a year. Also a juicer.
Sana Store , 7.2.2020 09:29
I would like to purchase one in Australia, is it possible to either buy here or overseas?
If overseas can I use power converter plug?
Thsnkyou
Ivan , 6.2.2020 01:30 1 reply
Reply
Hello Ivan
Australia operates on 230V 50 Hz, same as the Sana Breadmaker. So you would only need a plug adaptor from Australia I type to EU E type.
Unfortunately we don't have a supplier in Australia, but shipping is possible from Sana Store. It's expensive, although VAT taxes of 20% are automatically removed from the price of the product.
Sana Store , 6.2.2020 09:18
does this machine work in the US? if yes where or how do I buy one?
Audrey Bruell , 20.1.2020 09:38 1 reply
Reply
Unfortunately this only works with 230V 50 Hz outlets, not US 110V. We are workingon a new model for the US, and hope to have it avaialble by the end of the year.
Sana Store , 20.1.2020 09:49
Can you use this in United States. Does the plug fit the outlets
MICHELE MCDONALD , 19.1.2020 01:06 1 reply
Reply
Hi Michele

Unfortunately this only works with 230V 50 Hz outlets, not US 110V. We are workingon a new model for the US, and hope to have it avaialble by the end of the year.
Sana Store , 20.1.2020 09:06
When will you be releasing your bread maker to the US?
Sarah Pyke , 17.1.2020 20:27 1 reply
Reply
We're hoping to have a US model available by the end of the year.
Sana Store , 20.1.2020 09:07
Dear Sir / Madam,

I am interested to know more about this machine.

I saw few videos but I could not understand few topics:
1) Are there programs for different bread types stored already in the machine? For I would not like to set every single step (knead, leaven, bake...) manually.

2) Is there a timer? Can I program the machine to have a certain bread type finished at certain time?

=> Can I cook the bread with the blades still in?
=> Do I need to oil the pan before cooking?

Thank you!
Vitor Figueiredo , 5.1.2020 20:29 1 reply
Reply
Hello
There are basic programs stored in the machine, but they are generally based on homemade leaven so they would need to be modified. However, you can store your own program, so it would only have to be entered once.
There is a timer. You can set a delayed start for up to ten hours.
You can cook the bread with the blades still in, but it will leave a larger hole in the bottom of the loaf.
The pan doesn't need to be oiled. But the bread must be allowed to fully cool before removing it from the pan for easier removel.
Sana Store , 7.1.2020 09:27
Hello,

I would like to know if this bread machine can be delivered to France. Also, does it have a gluten free program?

Best regards,
Beatriz
Beatriz Barbosa , 17.12.2019 18:56 1 reply
Reply
We ship to France from our central warehouse in the Czech Republic via TNT or UPS.
There isn't a pre-programmed setting for gluten-free bread. But it is a fully-programmable machine, so you can set whatever parameters you need into one of the programs. It will store it for you there as a preset program. Typically a gluten-free cycle omits the second rise, so you would just program the mix cycle time (approx 5 minutes), rise time and temperature, and bake time and temperature according to your recipe.
Sana Store , 18.12.2019 07:35
Do you have coupons or Christmas sales? At check out its showing 120.00 to ship. Thanks almost cost of half the machine.
Dina Cockrell , 13.12.2019 23:38 1 reply
Reply
Hi Dina

We generally advise against ordering the bread maker for the USA. It operates on European 220V 50 Hz power, and most US kitchens are wired only for 110V 60 Hz. It means you would need an expensive voltage transformer for it to work. Add in the very expensive trans-Atlantic and the lack of any North America service centers, and it gets expensive.

We do have a model in the development stage for the US market. We hope it will be available there in about a year.

Have a nice day


Sana Store , 17.12.2019 10:56
Hello,
Have you tried making a bread with no oil/butter? I wonder how easy it would be to remove the bread from the pan if no added fat/oils are used in the bread.
Thank you.
Anastasia Pseiridis , 7.11.2019 08:47 1 reply
Reply
It is possible - we have one recipe without any fats in the recipe book. But you're right. It would be more difficult to removed the bread cleanly. The glass lids would need to remain on the pan after baking, and the pan allowed to fully cool down to let the bread contract a bit. But most likely some bread would stick at least to the bottom of the pan.
Sana Store , 7.11.2019 08:59
Hi,
Can this machine be also used as a dough kneader for different pastries, etc?
Are you going to run any promotions/discounts in the near future?
Alina , 31.10.2019 22:19 1 reply
Reply
Hi Alina

The dual kneaders can be programmed to run at 3 different speeds for up to 15 minutes, so it could be used in this way.
We don't have any promotional plans for the bread machine at this time.

Best regards
Sana Store
Sana Store , 1.11.2019 08:51
I have available 220V/60hz in Peru. this machine could work?
Gustavo , 31.10.2019 19:16 1 reply
Reply
Hello Gustavo

You would need a plug adaptor, but the electricity shopuld be fine. We've tested it with 50Hz power, and the only difference is that the kneaders would operate at a slightly different speed.
However, be aware that shipping to Peru from Europe is very expensive, and there are no service centers in South America.

Best regards
Sana Store
Sana Store , 1.11.2019 09:29
Dan,
This is regarding our purchase of your Sana Smart Bread maker (standard) (Stainless Steel) 10-14-2019 Our order number is 2019-10-14-4897

Please send the technical specifications, schematics and the build sheet for this bread maker. As you know we live in the USA and so we need to wire a 220/240 volt outlet to power your unit. We want to install a standard US style 220/240 outlet, so we want to switch the power cord to an American style pigtail. If you do not recommend this we do want to cut off the end of the original pigtail and replace it with an American style plug. Using an adapter seems problematic, in that we are concerned about resistance over time, East Hawaii is very humid, we live in a rain forest. Please ask you tech department about our request and what they think of standardizing the power cord for your bread maker. Thank you in advance for sending us the technical specifications for this bread maker.
Aloha,
John Gussman
P.O. Box 5055
Hilo, Hawaii 96720

--------------------------------------------------------------------------------


UPS / FedEx
John Gussman
1299 Kekuanaoa Street Unit or # 5055
Hilo, Hawaii 96720
John , 25.10.2019 22:26 1 reply
Reply
Hi John

I sent you an email about this.

Nice to hear from you again :)

Dan
Dan , 29.10.2019 10:50
Please make this available in Canada soon! I've read below that you're working on one for 2020, but do you have a date yet? Thank you!
Kat , 17.10.2019 16:32 1 reply
Reply
Hi Kat

We don't have a date yet. But we are hoping for summer.

Sana Store , 18.10.2019 09:12
Oh PLEASE make these available in the US. I know that our world presence deserves no favors, but some of us are really ok folks!
Kathy Faith , 13.10.2019 21:28 1 reply
Reply
We're working on a new machine for North America and hope it will be ready in 2020.
And don't worry - I'm from California :)
Sana Store , 14.10.2019 09:08
How much would it cost to get one or two of these delivered to wellington New Zealand?
Chris Reddington , 24.9.2019 19:41 1 reply
Reply
Shipping to New Zealand is 150 euros flat charge, regardless of one or two units.
However, EU VATtaxes would be removed. it's about 52 euros per machine, which would cover a lot of the chipping charge.
You can enter your destination country from the shopping cart to see exact shipping rates.
Sana Store , 24.9.2019 23:43
When will Catalog number: SANABMS be in stock, and can I order from USA? The cancer causing pans by US companies are horrible. Thank you.
Ariana R , 18.9.2019 18:57 1 reply
Reply
Hello,

The Smart Bread Maker standard model will arrive to our warehouse tomorrow September 19.

It's possible to order from the USA but we don't recommend it due to:

1) Voltage incompatability - you would need a strong voltage converter

2) High trans-atalatic shipping costs

3) No North American service centers

We are working on the next generation model, and hope to have it avaialble in both 110V and 230V versions next year.

That being said, we have had several customers order it who had access to 220V and really wanted a stainless steel pan.

Thank you
Sana Store , 18.9.2019 22:23
Greetings,
I was wondering if you could ship this item to Iran? Payment through paypal is viable via finiancial companies from here.
Reihaneh Razmi , 6.9.2019 18:23 1 reply
Reply
Hello

Unfortunately we don't ship to Iran at this time.

Best regards.
Sana Store` , 10.9.2019 10:44
I wrote last week to ask if you can deliver to Australia--if not can I buy it and have it sent to a friend in Germany for him to send on to me? I assume if I get an adapter to convert to our electrical power point it will work well
Richard Barnes , 12.8.2019 04:01 1 reply
Reply
Hello Richard

Hello Richard

I replied last week, but maybe there was an error with it posting to our site. I will paste it below.
You can have it shipped to Germany, but in that case we couldn't deduct the VAT. But it might be possible for your friend to find a better shipping rate.
Best regards


Hello Richard
It is possible to ship the Sana bread maker to Australia, but rather expensive. On the other hand, EU VAT taxes of about 50 euros would be deducted. Since Australia also operates on 230V power, you would only need an adaptor for the plu (EU type F to AU type I).
It is also possible to ship to the UK.
Have a nice day
Sana Store, 9.8.2019 09:35
Sana Store , 12.8.2019 14:44
This is the only machine with a stainless steel pan with no Teflon or any other coating--I am in Australia--if you don't send here can I buy and send it to a friend in UK who will forward it to me? I guess I will need an adapter for the power point but otherwise it is OK?
Richard Barnes , 9.8.2019 03:34 1 reply
Reply
Hello Richard

It is possible to ship the Sana bread maker to Australia, but rather expensive. On the other hand, EU VAT taxes of about 50 euros would be deducted. Since Australia also operates on 230V power, you would only need an adaptor for the plu (EU type F to AU type I).
It is also possible to ship to the UK.
Have a nice day
Sana Store , 9.8.2019 09:35
When will the stainless steel version be available in United States? How is the stainless steel made to be nonstick?
Laurie , 28.7.2019 17:51 1 reply
Reply
Hi Laurie
We hope to have it ready in 2020. We are working on a new version of the breadmaker which will be compatible with both European and US voltages.
There is no chemical treatment on the stainless steel to make it nonstick. We use lower temperature cooking with special glass lids which reduce contact points with the pan. Also, the loaf is allowed to fully cool before removal, which naturally pulls it away from the pan.
Sana Store , 29.7.2019 09:22
Can you ship to the USA? If not when will US model become available?
Andrew Conner , 11.7.2019 19:11 1 reply
Reply
Hello, it's possible but we don't recommend it due to:

1) Voltage incompatability - you would need a strong voltage converter

2) High trans-atalatic shipping costs

3) No North American service centers

We are working on the next generation model, and hope to have it avaialble in both 110V and 230V versions next year.

Thank you

Sana Store , 12.7.2019 09:15
Do you ship to Canada? If so, how much will it cost?
Ashley , 22.5.2019 21:37 1 reply
Reply
Hello Ashley

It is possible, but we don't recommend it. Trans-atlantic shipping would be very expensive (approx. 150 euros). In addition, you would need to purchase an expensive voltage converter as the bread maker operates on EU 230V 50 Hz power. Fianlly, we don't ave any service centers in North Americae, so if any service was ever needed it would need to be shipped back to Europe.
We have a model for the North American model in development and hope to have it available for sale next year.
Have a nice day.
Sana Store , 23.5.2019 09:08
When will this be available in the USA?
Danielle Lightner , 18.5.2019 01:55 1 reply
Reply
Hi Danielle

We hope to have a Sana breadmaker compatible with US voltage in 2020.

Thank you
Sana Store , 22.5.2019 12:29
Do you ship to the USA? Thank you!
BG Nunley , 3.4.2019 13:47 1 reply
Reply
Hello
It is possible, but we don't recommend it for a few reasons:
1) Trans-atlantic shipping is quite expensive
2) The Sana bread maker operates only on EU 230 V 50 Hz systems, and would require a fairly expensive voltage converter
3) We don't have any service centers in North America, so any warranty service would be slow and expensive.
However, we have a new model in development designed for US voltages and hope to have it available next year in the US>
Best regards
Sana Store , 20.5.2019 10:13
Can I use this bread machine in California? Do I need a universal adaptor for it?
Cynthia Gurney , 27.3.2019 05:16 1 reply
Reply
Hi Cynthia

We don'trecommend it for use in the USA. A powerful voltage transformer would be needed. Also shipping from Europe would be very expensive and we don't have a US distributor to handle any service needs.
We are developing a new model that will be compatible with US 110V systems and hope it will be ready early next year.
Thank you
Sana Store , 27.3.2019 09:02
Can you ship to the United States please?
ujjal.kohli@gmail.com , 28.1.2019 20:39 1 reply
Reply
Hello

Unfortunately the Sana bread maker only operates on 230 V power. We are developing a model for US 110 V power and hope to have it available by the end of the year.

Have a nice day
Sana Store , 29.1.2019 09:28
The pan is stainless steel but is it free from coatings. is the pan PTFE-free and PFOA-free ?
Cindy Crowe , 26.1.2019 16:11 1 reply
Reply
Hi Cindy

The pan is free from any coatings. It means it can be trickier to release the bread from the pan, but if the glas lids are used and the pan is allowed to thoroughly cool, the bread will release.

Have a nice day
Sana Store , 29.1.2019 09:40
After three years: Is there a 120V model?
Stephen Staubach , 25.1.2019 19:00 1 reply
Reply
Hi Stephen

Unfortunately we had to cancel the project converting our existing model to 110V, as it couldn't maintain temperatures with the precision needed. We are now developing a compeltely new model designed for 110V systems which we hope to have released by the end of the year.

Have a nice day
Sana Store , 29.1.2019 09:35
Hallo,I ask again but I didn't receive any answer!Is to possible to buy it with monthly payments?

Regards
Charalampos-Harris Louloudis
Charalampos-Harris Louloudis , 7.12.2018 10:11 1 reply
Reply
Hello

Unfortunately we offer only payment by credit card or bank transfer.

Have a nice day
Sana Store , 7.12.2018 10:56
I see that the bread pan and blades in the Sana Smart Breadmaker is stainless steel. But are any other components of the bread maker (such as the vessel the pan sit in, etc.) coated in non-stick coating?
Diana Spurgeon , 2.12.2018 15:23 1 reply
Reply
No. There are no non-stick coatings at all in the standard and executive smart bread maker sets.
Sana Store , 4.12.2018 10:02
Sorry, one more question. Can I use your bread machine in the United States?
Judith Thomas , 26.11.2018 16:31 1 reply
Reply
Hi Judith

It is possible to use it in the United States, but a voltage converter is needed since the bread machine operates at 230 volts and the US uses a 110 volt system. I've heard from some US customers who have adapted their 230 volt outlets (usually found in the laundry room) to accomodate the European "F"-type plug.

Have a nice day

Daniel
Sana Store , 27.11.2018 10:29
Hello! Do your bread machines have a gluten-free setting? I’m interested in using a bread machine to bake gluten-free bread. Thank you!!
Judith Thomas , 26.11.2018 16:29 1 reply
Reply
Hi Judith

There is no dedicated gluten-free program on the bread maker. However, since every program is easily adjusted, the settings can be changed to gluten-free.

Have a nice day

Daniel
Sana Store , 27.11.2018 10:26
Hi, I am interested in purchasing your Sana Smart bread maker (standard) . I am in Massachusetts USA. Can I pay with USD? What is the shipping cost ?
What is the return/replace, and refund policy?
What is the requirements for a voltage transformer I need to use the product I USA?

Thanks,

Zhen Overberg
Zhen Overberg , 25.11.2018 22:49 1 reply
Reply
Hi Zhen

While we have sold several bread makers in the US, we generally advise against it mainly due to the reasons you mentioned (power differences, shipping costs, possible warranty issues). We have a model in development designed for the US market and hope to have it available in about a year.

It is possible to pay with a US credit card. Shipping is expensive from Europe to the US - 120 euros. However, EU VAT taxes are automatically deducted from the price of the bread maker (apprx. 50 euros deduction).
The warranty policy is the same as in Europe (2 years), but shipping would be expensive to send it back if any service was needed.

You would need a "Step-up power transformer" which converts 110
volt North American power to 220/230 volt European power. These have
North American power outlets built in so you would use the EU cable.
The bread machine is 810 watts, and it's usualy recommended to get a
transformer that has 50% more capacity (1500 watts is even better). These transformers look
something like this:
https://www.amazon.com/dp/B008GQTXNU/ref=psdc_10967671_t2_B000J1ANSY?th=1
It's possible you already have a 220 volt outlet in your house.
Many large appliances in North America like washing machines operate
on 220 volt power. You'd recognize it by the sort of rounded shape
of the plug. In this case you'd just need a cheap plug adaptor that
plugs into the outlet and has holes for the EU plug.

But again, it is a lot of hoops to jump through :)

Dan




Sana Store , 26.11.2018 11:40
When will your bread machine be available in the United States?
Joan Sattler , 13.11.2018 02:19 1 reply
Reply
Hi Joan

We are currently developing a version for the US market. We hope to have it available and certified late 2019.

Thank you
Sana Store , 13.11.2018 09:48
Hallo,i am interesting for this great bread maker. Can I pay monthly for twelve months?
Regards
Charalampos Louloudis.
Charalampos Louloudis , 12.11.2018 09:42 1 reply
Reply
Hello

Thank for your interest in the Sana bread maker. While we don't offer installment payments as an option, it is possible some other sellers do.

Have a nice day
Sana Store , 12.11.2018 09:57
Hi I’m from Malaysia, I assume our volt system can operate your bread maker? And also do u send to Malaysia? Thanks...
Jessie , 11.11.2018 07:21 1 reply
Reply
Hello

Malaysia has the same voltage so the bread machine will operate fine. However, you will need a plug adaptor to adapt from EU 3-prong (Type E) to Malaysian outlet (Type G).
We ship to Malaysia - you can select Malaysia as the destination country and shipping costs will be shown there before payment.
Sana Store , 12.11.2018 09:21
when will SANABMS bread maker with SS pan be available in USA?
Stefan Rinik , 21.10.2018 22:32 1 reply
Reply
Hello

We are working on a new version of the Smart Bread Maker designed to operate on 110V US power. We hope it will be available in late 2019.

Best regards
Sana Store , 22.10.2018 09:28
Do you ship to us?
If so how much?
Will it plug into standard us outlet?
Please let me know thanks
Lindsay , 18.10.2018 19:58 1 reply
Reply
Hello Lindsay

Unfotunately the Smart bread maker is designed to operate on European 230 V power only. We have a model in development that we hope to release later next year that will operate on US 110V power.

Thanks
Sana Store , 19.10.2018 11:25
Is this product available for sale in the United States?
Jen T , 10.10.2018 23:16 1 reply
Reply
Hi Jen

Unfortunately the Sana Smart breadmaker is designed only to operate under European 230 volt systems. We are working on a model for US voltages, and hope to have it available next year.

Have a nice day
Sana Store , 11.10.2018 09:55
Hello,
I live in America, can I buy this?
Can you ship your bread maker to me in California? Will it work with a converter for you plug or is it an issue for the bread machine to work?
I really want your bread machine, can this work for me?

Sincerely,
Juliet
Juliet , 3.10.2018 03:20 1 reply
Reply
Hi Juliet

Thank you for your interest in our bread machine. Unfortunately it is only designed to operate at European voltages (230 volt 60 Hz.) We have some customers from the states using them with a step-up transformer (which converts 230 volts to 110 volts), but it needs to be pretty heavy-duty (we recommend one rated for 2000 watts). Also, shipping to the states from Europe would be pretty pricey.

We do have a next-generation machine in the works that we hope will be availble next year. It will feature dual-voltage for USA compatability.

Have a nice day

Dan
Dan , 3.10.2018 09:14
Going to use the bread maker for the first time, found that there's some silicone/soft plastic/seal paste alike appeared around the bottom of the kneading posts which exposed above the pan base level, and therefore will definitely in contact with the ingredients, what's the thing? And if that's harmful if ingest? Thanks.
Ming , 10.9.2018 16:17 1 reply
Reply
Hello Ming

If it is the stainless steel pan, that is not normal as there should be nothing there. If it is the teflon (dark) pan, there should be a recessed circular opening with a white gasketset inside. It should be level with the bottom of the pan (filling the circular hole around the kneading posts) and acts as a gasket to prevent any liquid from dripping down the posts.

If it is something else, can you send me a photo (dan@eujuicers.com).

Thank you

Dan
Dan , 10.9.2018 16:34
hi, do you have store in Australia? And do you send to Australia?
fenny ho , 3.9.2018 12:33 1 reply
Reply
Hello
We don't have a store in Australia, as our focus in on EU countries. It is possible to ship to Australia, but the delivery costs tend to be high. However, EU VAT taxes of apprx. 20% are deducted from the product price, so that helps make up for the high shipping cost.
You can see the final pricing by putting an item into the cart and selecting Australia as the destination.
Have a nice day
Sana Store , 4.9.2018 10:38
Hi, Bought the bread maker years ago, haven't got a chance to use it. Taking it out from the cupboard today and planning to start making bread with it for my toddlers. Just wondering if it's still possible to make bread out of it without using homemade leaven? I found the recipes came with the maker are all referring of using homemade leaven. Can you please suggest any alternative and the easiest setting for a basic loaf of bread for me as a new starter? Many thanks.
Ming Chan , 1.9.2018 19:36 1 reply
Reply
Hello
It's definitely possible to use with normal dry yeast. I do it all the time. Simply omit the second rising phase, and make the first rising phase longer (pprox. 25 minutes at 28C).
We have a video with a basic bread recipe,, and you can see there also the instructions in case you use dry yeast. https://www.youtube.com/watch?v=Uivav5Gy8mI
Have a nice day :)
Sana Store , 3.9.2018 10:01
Does it have a program for gluten free bread and cake?
Margot Pascht , 17.8.2018 17:15 1 reply
Reply
There isn't a pre-programmed setting for gluten-free bread. But it is a fully-programmable machine, so you can set whatever parameters you need into one of the programs. It will store it for you there as a preset program. Typically a gluten-free cycle omits the second rise, so you would just program the mix cycle time (approx 5 minutes), rise time and temperature, and bake time and temperature according to your recipe.
Dan , 20.8.2018 12:06
Hi.

Can I use this bread meker in Japan?
Megumi Komura , 10.8.2018 14:37 1 reply
Reply
Unfortunately not. Japan uses a 100-volt system, and the Sana breadmaker is designed for 230-volt systems.
Dan , 15.8.2018 12:02
Does Sana Bakery operate on 120V electricity (USA standard plug)?
David Adam , 10.8.2018 06:56 1 reply
Reply
Hi David

Unfortunately not. It only operates on European voltage, although we have been working on a version for North American voltage.

Thank you
Sana-Store , 10.8.2018 08:47
How was the kneading function? Via belt or turbo machine?
cheah yeon we we , 3.8.2018 12:42 1 reply
Reply
It uses dual removable kneaders driven directly through the bottom of the pan.
Sana-Store , 3.8.2018 12:49
I use a Panasonic breadmaker successfully and want to stop using it because of the teflon coated bread pan. I like the light, fluffy bread that I am able to make and the Sana breadmaker seems to make a more solid loaf (I only use organic strong white or 70 % wholemeal organic flour with 30% white). I mostly use just the dough settings and make my own rolls, either standard bread rolls or enriched dough with milk, egg and sugar. These, too, are light and fluffy. Is it possible to use the Sana bread maker to achieve results like this?
Christine UK , 24.7.2018 20:14 1 reply
Reply
Hi Christine

Panasonic makes good bread machines, but I understand the desire to get away from Teflon. The Sana breadmaker should be able to achieve similar results, as you can program each parameter (multiple phases of time, temperature, rising, kneading speed, etc.) It usually takes a few tries to achieve the best results, and as you know a lot depends on the flour and yeast. It's much easier to get light and fluffy results with white flour. Most of the loaves I make are from whole flour and tend to be much denser and more solid, although I made some cinnamon raisin bread with white flour and it was pretty fluffy.
Sana-Store , 25.7.2018 10:55
waiting on this wonderful bread maker
will the sana smart bread makers be coming to the united states soon , 24.7.2018 18:40 1 reply
Reply
We are hoping to have a 110-volt US version before the end of the year, but that project has been delayed many times as the heating element is designed for more powerful 220 volt systems and keeping the temperature steady is crucial. We will post an update on our Facebook page as soon as we get the good news hat the engineers have worked things out :-)
Sana-Store , 25.7.2018 10:57
I live in the U.S and was wondering if I purchase this machine if it will work with our plugs or is this solely A European design?
Arielle Allmon , 2.7.2018 17:26 1 reply
Reply
Hi Arielle
It is only compatible with European 230V systems. We are working on a 110V version for North America and hope to have it ready before the end of the year.
Dan
Sana-Store , 3.7.2018 09:44
How can I ship to Singapore? It does not appear in the drop down list.
Tobias Ong , 11.6.2018 12:08 1 reply
Reply
Hi Tobias

We have added Singapore to the drop down list.

Thank you
Sana-Store , 11.6.2018 12:35
Hi there. I'm from Singapore. I'm interested to purchase the Standard bread maker but I do not find my country being listed. How can I purchase this?
Tobias , 11.6.2018 09:53 1 reply
Reply
Hi Tobias

We have updated the shipping list and added Singapore.

Thank you
Sana-Store , 11.6.2018 12:36
Where can I purchase this machine in the UK? Will the machine operate correctly with the UK electrical supply? Do all the units come with the stainless bread pan?
Thank You
Hugh Grehan , 22.5.2018 20:07 1 reply
Reply
Hello Hugh
I apologise for the late reply. I had an email issue and didn't see the notification of your question.
The smart bread maker can be purchased on Amazon UK or directly from us here: https://www.sana-store.com/sana-smart-bread-maker-standard
It operates on 220-230V, but is available only with a standard EU F-plug, so your would need a plug adapter. There are three models: basic, standard, and exclusive. The basic comes with a teflon pan, and the standard and exclusive models come with the stainless steel pan.
Have a nice day
Dan
Sana-Store , 1.6.2018 09:32
Hi, i am very interested in your breadmaker but i would like to the following before o purchase one: I would like to know what quality the stainless steal pan is: Is it 18/0,18/8 or 18/10? is it free of PFOA? and BPA?
Thanks
udel sheldon , 30.4.2018 14:48 1 reply
Reply
Hi Udel

The pan is made from 304 stainless steel (18/8). It is BPA free and has no coatings like PFOA. (This is referring to the "standard" and "exclusive"models which come with the stainless steel pan).
Because it uses glass lids on the pan, it bakes at a lower temperature and retains more moisture, which allows the stainless steel pan to be used without sticking.
If you'd like more detailed information, here is a link to the manual: https://www.sana-store.com/admin-data/storage/get/25-sana_breadmaker_en_min.pdf
Have a nice day
Dan
Dan , 30.4.2018 15:19
Is this available for shipping to the US? How much is it in US dollars?
Teri , 22.4.2018 01:48 1 reply
Reply
Hi Teri
The Smart Bread Maker isn't yet available in the US. We have a prototype (3rd version) in the works and are hoping to have it available sometime this summer. We will post any updates on our Facebook page.
Thank you
Dan
Sana-Store , 23.4.2018 15:54
Hello. I am desperately seeking this bread machine with US plug. Is there a US version? Or might I convert this one in the case you ship to US?
Thank you in advance.
Stacy Fradette , 15.4.2018 17:32 1 reply
Reply
Hi Stacy
It's been a long road trying to get our Smart Bread Maker to the North American market. We require it to maintain very precise and accurate temperatures, while converting from its current 220 volt form to a 110 volt version. Past prototypes weren't accurate enough, but the engineers think they have solved it. We'll have an update on our Facebook page (sanaproducts) when it's ready, but we're keeping our fingers crossed for a summer release.
It could be possible to use with a high quality voltage converter, but we haven't tested that yet.
Have a nice day :-)
Sana-Store , 23.4.2018 15:42
Can this be purchased for the Australian market?
Don , 14.4.2018 06:43 1 reply
Reply
Hi Don
We don't have an official distributor in Australia as we focus on Europe. However, since Australia uses 230V 50Hz power, it would work fine there as long as you have a European to Australia plug adapter. Shipping would be expensive to Australia, but this would be partially reduced because European VAT taxes would automatically be deducted. If you put in your address and breadmaker in the shopping cart, a price including shipping will be automatically quoted.
Have a nice day
Dan
Sana-Store , 23.4.2018 15:51
Will you ship to California and how can I pay for it? Are,there any reviews?
Carolyn leighton , 13.4.2018 20:59 1 reply
Reply
Hi Carolyn
We don't ship it to the USA at this time, as it is only available for European power settings (230 volt). He have been working on a version for the US, and are keeping our fingers crossed that it will be available later this summer. We will post any updates on our Facebook page.
Thank you
Dan
Dan , 23.4.2018 15:59
I’m wanting to buy a maker that works well with gluten-free breads. Does this one? Does it have gluten free setting? It needs to be kneaded and baked in a different way since gf bread is much denser. Thank you. Erica
Erica Kennedy , 13.4.2018 09:03 1 reply
Reply
Hi Erica,

There isn't a pre-programmed setting for gluten-free bread. But it is a fully-programmable machine, so you can set whatever parameters you need into one of the programs. It will store it for you there as a preset program. Typically a gluten-free cycle omits the second rise, so you would just program the mix cycle time (approx 5 minutes), rise time and temperature, and bake time and temperature according to your recipe.
Sana-Store , 13.4.2018 09:10
Hi! When will this be available in North America please? I would love a breadmaker but I don't want one with toxic, non-stick coating. If you could sell this in the US, I am sure it would be a huge hit, there is big demand for healthy appliances. And if you could make a special, gluten-free, non-toxic breadmaker you would target a huge niche in the market! There is a need for this! Please create one soon! :-)
Melissa M , 31.3.2018 19:35 1 reply
Reply
Hi Melissa.
It's been a long road trying to get our Smart Bread Maker to the North American market. We require it to maintain very precise and accurate temperatures, while converting from its current 220 volt form to a 100 volt version. Past prototypes weren't accurate enough, but the engineers think they have solved it. We'll have an update on our Facebook page (sanaproducts) when it's ready, but we're keeping our fingers crossed for a summer release. Have a nice day :-)
Sana-Store , 3.4.2018 09:21
Does this have a plug that can work in the UK please?
L Bri , 7.3.2018 13:51 1 reply
Reply
It comes with an EU standard plug, but is also available with the UK F plug.
Sana-Store , 13.3.2018 15:11
Please, can you tell me if I order a SANA SMART BREAD MAKER (STANDARD) you can send me in Romania?
Thank you !
Adriana
adriana , 23.2.2018 20:07 1 reply
Reply
Hi Adriana. Yes we ship to Romania via UPS or DHL.
Have a nice day.
Sana-Store , 26.2.2018 10:38
Why don't you answer phone calls?
Havard Hammer , 8.2.2018 12:13 1 reply
Reply
Is it possible you are calling from North America or Asia? We are located in the Czech Republic on GMT+1 time. You can also write us at info@sana-store.com and we'll get back to you right away.
Sana-Store , 8.2.2018 12:27
What parameters would I need to use if I were to combine the following 4 flours with leavening: half cup of corn, barley, millet & barley? What parameters would I need to use if I were to combine the following 5 flours with leavening: half cup of wheat, corn, barley, millet & barley? What parameters would I need to use if I were to use only one of the above flours (2 & half cups flour) with leavening i.e. using the 5 flours separately on separate days and not combining the flours?
S T , 26.1.2018 11:36 1 reply
Reply
Hello
You're trying combinations we've never tried, so I can only give you some general guidelines.

In your first scenario, I assume you mean "buckwheat" when you say barley a second time (based on your original question). With these four flours, you will have almost no gluten. Barley contains gluten, so it should help the bread to rise a bit. You would omit a second rise time for this. I would try the following settings, then adjust them based on your results:
Knead 1: Power 3, Time 5 minutes (then remove paddles)
Rise 1: 2 hours, 30 C
Knead 2: Off
Rise 2: Off
Bake 1: 1:40 150C (with glass lids)
Bake 2: 20 min. 180C (to create a brown crust)
*Since there is almost no gluten, this will be a denser, more "cake-like" flatter bread

Scenario 2 (with wheat flour)
*Use the same settings, except
Rise 2: 2 hours 35C

In your third scenario, use program 1 (pre-programmed in the machine) for the wheat flour. Use the "Scenario 1" from above for the others, but remember that, except for the barley, you will have a very flat and dense result.

If you add a gluten-free binding agent like guar gum or xantham gum, you may get more bread-like results.

Please let us know your results. You may need to post on some gluten-free baking forums to find the most accurate information for these combinations.

Sana-Store , 29.1.2018 09:56
I'm a complete beginner and never used a bread maker before. I desire to use 5 types of flour in equal proportions: half cup each of Wheat, Barley, Millet, Buckwheat, Corn & only water (no yeast etc). Probably need 150ml water (i'm manually experimenting how much water to use when kneading dough by hand in order to make roti/chapati). What parameters do I need to input in order to make this bread. I don't mind if the bread don't rise, but should be fully cooked. I prefer long cooking time with low temperature to preserve nutrients. Do you have a book or website that lists all the parameters for the various types of bread to cook. Another option is not to mix the 5 flours, instead everyday cook a different flour bread. Again, i'll need the parameters for each flour.
S T , 26.1.2018 04:10 1 reply
Reply
Hello
What you're really talking about here (flour and water only - no leavening) are crackers like matzo or flatbread (as you said roti). Normally these types of recipes are made on a grill or a very hot (200C+) oven on a large baking stone. These aren't really suited for a bread machine, due to the limited size of a bread pan. Since you want to eliminate the high temperatures, probably a dehydrator would be the best way to do it (low temperature over 8-12 hours). However, the Sana Smart Bread Maker is fully programmable, so you can take a recipe for something like this from a dehydrator and program in the time and temperature parameters - you can find many flatbread/cracker dehydrator recipes online. For the chapatis, you won't get anything like the results you would get from a grill, since they are basically fried. I would suggest adding a bit of olive oil to the dough, and starting with about 200 ml of warm water and increasing it according to the consistency. The gluten-free flours you mentioned will be less "sticky" than the wheat flour.
The manual for the Smart Bread Maker is available online. It goes into some detail about the different parameters and the theory behind it, so you may find that useful. Here is the link: https://www.sanaproducts.eu/wp-content/uploads/2014/11/Sana_breadmaker_en_min.pdf
Ultimately just experiment with different combinations, and let us know how it goes!
Sana-Store , 26.1.2018 09:30
Dear Team,

I have 2 questions:

1. How does delayed start works: as far as I understood I have to take out kneaders after 3 minutes. So if I want to put ingredients in the evening and to have fresh bread in the morning how would it work?

2. Do you deliver to the Netherlands? If yes how much it will cost?
Yuliya Holovciuk , 17.1.2018 18:26
Reply
Is the bread maker available in USA now? Where can I purchase it?
Ariel Chiu , 16.1.2018 16:47 1 reply
Reply
Hi Ariel
It isn't yet available in the US. So far it is only available for countries with 220-Volt power.
Sana-Store , 16.1.2018 16:52
Is there gluten free vegan bread option ?
Can I order it to United Arab Emirates and still have warranty?
Fatima saleh , 10.1.2018 15:13 1 reply
Reply
Hello Fatima

Yes it would still have the full warranty in United Arab Emirates. We don't have an authorized distributor there, so it would need to be shipped to Europe if any service was required.

Regarding a gluten-free setting, there isn't a pre-programmed setting for it. But it is a fully-programmable machine, so you can simply set whatever parameters you need into one of the programs. It will store it for you there. Typically a gluten-free cycle omits the second rise, so you would just program the mix cycle time (approx 5 minutes), rise time and temperature, and bake time and temperature.
Sana-Store , 10.1.2018 15:22
What kind of stainless steel it is the pan made 18/10, 18/0, 10/0, 340 or 400?
Paul Marcus , 9.12.2017 23:13 1 reply
Reply
It is SUS 304 stainless steel
Sana-Store , 18.12.2017 09:42
Where can I buy this machine in USA?
Rama Suresh , 23.11.2017 05:37
Reply
I have 2 questions:
1) Does this bread machine make gluten-free bread?
2) Will this machine work in USA (wattage, etc.)?
Thank you!!!
Kate Dennison , 19.11.2017 13:28 1 reply
Reply
Unfortunately this machine is designed to operate on European voltage (220V). We had a 110-volt production run scheduled for shipping this month, but the engineers had some difficulty maintaining the precise temperatures needed so they asked for more time to adjust this.

Regarding a gluten-free setting, there isn't a pre-programmed setting for it. But it is a fully-programmable machine, so you can simply set whatever parameters you need into one of the programs. It will store it for you there. Typically a gluten-free cycle omits the second rise, so you would just program the mix cycle time (approx 5 minutes), rise time and temperature, and bake time and temperature.
Sana-Store , 20.11.2017 10:13
Please tell me how to get answer from customer's service.
flore de meulemeester , 17.11.2017 10:58 1 reply
Reply
You can contact us through our contact form at the bottom of the page:

https://www.sana-store.com/contact.html
Sana-Store , 20.11.2017 10:08
I have bought your machine about a year ago, and I'm very frustrated because i can't make it work well. I get nasty complaints from my husband for having spent money on an expensive machine, to which he says I failed to do proper research on. I still believe that your machine might be good and that it is me who has not found a recipe that works yet.
Could you please, PLEASE, send me a recipe for a simple bread that works for dry commercial yeast?
It would help me have a good consciousness about having bought your product and I will be able to recommend it further to others.
Susan Strickland , 2.11.2017 17:06 1 reply
Reply
Hi Susan

I'm sorry to hear you are having difficulty getting good results. Being able to program all the times and temperatures of the different cycles (mix, rise, bake) is a two-edged sword. It gives ultimate flexibility for "power users", but it can be complex too. We have a video online with a basic recipe. Please note that in this recipe fresh ground flour is used as well as homemade yeast, but it works the same with a good-quality store-bought whole wheat flour. Also note that the rise time is different for dry yeast - it is noted in the video (rise 1 set to 45 minutes, 28 degrees, rise 2 omitted). Here is the link to the video: https://www.youtube.com/watch?v=Uivav5Gy8mI Please let us know how it goes.
Sana-Store , 3.11.2017 09:09
I am very interested in your bread machine as I don't want to bake with teflon. But can I use this machine in the United States with our electric current? I was told that the transformers required are unreliable. Are you making one compatible with our electric? When is it available.
Joan Sattler , 29.10.2017 15:38 1 reply
Reply
Hello Joan
You are right. Transformers are generally unreliable if you want to keep precise temperatures.
We are making a limited run of Smart Bread Makers configured for North American voltage (110 volts). We expect them to be available in November. We don't yet have a US distributor so we will probably ship the first batch directly from Europe so shipping costs will be higher. We will make an announcement on our Facebook page when we receive them.
Have a nice day
Sana-Store , 30.10.2017 09:01
Is the bread pan “food-grade stainless steel”?
Joyce Holmgren , 26.10.2017 22:19 1 reply
Reply
Yes. Both the bread pan and kneaders are made from food-grade stainless steel. You can download the users manual for more information: https://www.sana-store.com/admin-data/storage/get/25-sana_breadmaker_en_min.pdf
Sana-Store , 27.10.2017 08:25
I am following the other comments regarding comparability with USA voltage and if this machine has Gluten free setting. Thanks.
Irina , 24.10.2017 17:56 1 reply
Reply
Hi Irina. We are anticipating receiving the US voltage models in a few weeks. We will announce it on our Facebook page when they are available. Thanks for the patience.

Regarding a gluten-free setting, there isn't a pre-programmed setting for it. But it is a fully-programmable machine, so you can simply set whatever parameters you need into one of the programs. It will store it for you there. Typically a gluten-free cycle omits the second rise, so you would just program the mix cycle time (approx 5 minutes), rise time and temperature, and bake time and temperature.
Sana-Store , 25.10.2017 09:07
Can this bread machine make gluten free bread? Can it be used in the USA?
Lisa , 11.10.2017 01:02
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Hi, are your sana bread makers usable in the USA? If yes do you ship to the USA? Thanks.
Cookie , 27.9.2017 18:54
Reply
Hello Do you ship to the United States and how much is the Sana bread maker with stainless steel pan in US Dollars? Thank you
Colleen Barnum , 25.9.2017 21:22 1 reply
Reply
Hi Colleen
We don't currently ship to the United States because the voltages are different. We are making a limited production run of US-voltage bread makers which should be ready in November. We will post updates on our Facebook page when we have more concrete information regarding shipping and pricing.
Have a nice day.
Daniel
Sana-Store , 26.9.2017 09:01
Please advise when this breadmaker will be available for Canada. Thanks!
Debbie Schot , 23.9.2017 03:20 1 reply
Reply
Hello. We are producing a limited production run of 100 bread makers specified for North American voltage. It should be completed sometime in November. We don't know yet about shipping, but we will post more information then on our Facebook page.
Thank you.
Sana-Store , 25.9.2017 08:55
Do any of your bread machines with stainless steel pans have a gluten-free setting? When will you have the US version available? We're all ready!!!
Cathi B , 4.9.2017 04:04 1 reply
Reply
Thanks for your patience. It's been a slow process getting certification for North America for the Smart Bread Maker. We have started a small production run (100 units) of the Smart Bread Maker at that operates on US voltage (110 V). We anticipate receiving these sometime in November.

Regarding a gluten-free setting, there isn't a pre-programmed setting for it. But it is a fully-programmable machine, so you can simply set whatever parameters you need into one of the programs. It will store it for you there. Typically a gluten-free cycle omits the second rise, so you would just program the mix cycle time (approx 5 minutes), rise time and temperature, and bake time and temperature.
Sana-Store , 22.9.2017 09:36
hello,

what is the exact specification (voltage / hz) of your breadmaker? i know it runs in europe 220/50hz but what is the exact specification like does it run from 220 to 240 volts / 50 to 60 hz? thank you.
robert , 29.7.2017 12:54 1 reply
Reply
Hello,
the exact specification is 230V, 50 Hz. Thanks for asking!
Sana-Store.com , 31.7.2017 08:11
Do you ship to the US?
Hanna Posner , 20.7.2017 19:06 1 reply
Reply
Currently we keep just only European version on the stock (220V). But later this year (2017) we should add US version of bread maker into our offer and we will ship it to US. In case of your interest we will let you know when it´s available. Thank you.
Sana-Store.com , 24.7.2017 08:52
Hi, I like Sana bread maker very much (because of the stainless steel tub), but am wondering if it will work on 110Volts? I can change the plug, but not sure about the voltage. Thanks.
Alexey , 26.6.2017 09:12 1 reply
Reply
Hello Alexey, thank you for your interest in Sana bread maker. Unfortunately we have European model only and it doesn´t work on 110V. But we´ve decided to create the US version as well - we expect delivery later in August/early in September 2017.
Sana-Store.com , 26.6.2017 09:15

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